All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Website average response time
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API average response time
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Git average response time (HTTPS)
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Mercurial average response time (HTTPS)
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Past Incidents
Aug 29, 2016

Bitbucket Cloud was not sending email notifications from Friday, August 26 at 2250 UTC to Monday, August 29 at 0720 UTC. We have corrected the problem and emails are being sent now.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016
Resolved - All services are back to normal performance. If you continue to experience unexpected errors, though, then please contact our support team.
Aug 26, 01:10 UTC
Monitoring - We've isolated the problem to a configuration change, and forced an update to remaining application nodes. New connections should now receive appropriate status codes. We're still watching responses closely, though.
Aug 26, 00:56 UTC
Investigating - We're currently serving a lot more 500 status codes than normal. Engineers are investigating. Please stay tuned.
Aug 26, 00:47 UTC
Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - We've finished processing the backlog of webhooks. All pending webhooks and Pipelines tasks should now be complete. If you're still seeing delays, then please contact our support team.
Aug 23, 15:42 UTC
Monitoring - We've restarted a failing database node, and the cause of the delay has been removed. We are burning through our accumulated backlog, though, so it may still take a few minutes before your hook arrives or your Pipelines build completes.
Aug 23, 14:44 UTC
Update - Our webhooks system is experiencing significant delays due to a number of factors. This affects webhooks, Connect webhooks, and Pipelines builds. Our engineers are working on solutions but it will take some time, probably hours.
Aug 23, 13:47 UTC
Investigating - We're currently experiencing delays in webhook processing. Our engineers are currently investigating.
Aug 23, 13:09 UTC
Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Completed - The scheduled maintenance has been completed.
Aug 19, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 00:05 UTC
Scheduled - We're performing some internal network maintenance on Friday 19 August 2016 between 00:00 and 03:00 UTC. During that time, a small number of TCP sessions may be reset, but retrying your connection should return everything to normal.
Aug 17, 00:14 UTC
Resolved - The bug in the sender code has been patched, and webhooks continue to function properly, so we are closing this incident. Please contact our support team if you are still experiencing problems with webhooks.
Aug 19, 00:50 UTC
Monitoring - Rollback is complete. We've already churned through our backlog, so any webhook events created during the sender issue should have been delivered by now.
Aug 18, 21:52 UTC
Identified - We are rolling back code for the process that sends webhooks payloads.
Aug 18, 21:39 UTC
Investigating - We're currently experiencing delays in webhook delivery. Our engineers are investigating. Please stay tuned for updates.
Aug 18, 21:29 UTC
Aug 17, 2016
Completed - Maintenance has completed successfully.
Aug 17, 20:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 20:00 UTC
Scheduled - We will be performing some maintenance on one of our database servers during the hours of 20:00 UTC to 21:00 UTC. There is no planned downtime during this maintenance window, but there may be some intermittent service issues.
Aug 12, 16:58 UTC
Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.