All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Atlassian account signup and login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website average response time
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API average response time
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Git average response time (HTTPS)
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Mercurial average response time (HTTPS)
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Past Incidents
Jun 29, 2017

No incidents reported today.

Jun 28, 2017
Resolved - This incident has been resolved.
Jun 28, 22:49 UTC
Monitoring - We have identified the database performance issue and have addressed it. We will continue to monitor the situation.
Jun 28, 22:31 UTC
Investigating - Bitbucket customers may see increased error rates while we investigate a database performance issue.
Jun 28, 22:20 UTC
Jun 27, 2017

No incidents reported.

Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

Between 20:34 and 20:46 UTC users may have received a 500 status when loading repository pages. Pushes, pulls, and API calls were unaffected.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017
Resolved - Our billing platform team has mitigated the issue and all users should again be able to view their billing estimate/usage, change their billing plan, and update their credit card information. If you experience any further issues, please contact support at https://support.atlassian.com/
Jun 20, 21:07 UTC
Identified - The Atlassian billing platform is currently experiencing issues. As a result, users may not be able to view their billing estimate, change their billing plan, or update their credit card details at this time.
Jun 20, 19:09 UTC
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Postmortem - Read details
Jun 26, 17:10 UTC
Resolved - This incident has been resolved.
Jun 15, 16:27 UTC
Monitoring - The connection issues from the AWS EU West region to the Bitbucket Cloud platform are resolved. We will continue to monitor to make sure the issue is fully resolved.
Jun 15, 15:52 UTC
Investigating - We are currently investigating reports of connection issues from the AWS EU West region to the Bitbucket Cloud platform.
Jun 15, 14:54 UTC
Resolved - Bitbucket Pipelines has returned to normal operation.
Jun 15, 00:22 UTC
Monitoring - Pipelines are running as normal. No further delays are expected. We will continue to monitor the system over the next 24 hours.
Jun 14, 19:53 UTC
Investigating - Pipelines are experiencing delays due to unhealthy build nodes.
Jun 14, 18:44 UTC
Monitoring - We've been able to process pipelines successfully for the last hour; we will continue to monitor the state of pipelines as we work to clear a backlog. While we process the backlog, pipelines may take longer to start.
Jun 14, 17:30 UTC
Update - Some Pipelines have started running. We're working through a backlog of Pipelines and will continue to monitor as the backlog clears.
Jun 14, 16:55 UTC
Update - We are still investigating the issue and have our teams online working the problem. There is no ETA for resolution as of yet.
Jun 14, 15:19 UTC
Investigating - We are currently investigating an issue where pipelines are not running.
Jun 14, 10:22 UTC