Partial system outage

Incident Report for Atlassian Bitbucket

Resolved

The problem has been resolved and we are working on identifying and resolving the root cause.

Posted Nov 19, 2013 - 19:11 UTC

Monitoring

Performance has returned to normal, we are still investigating the root cause.

Posted Nov 19, 2013 - 17:58 UTC

Update

The issue is persisting and you may continue to see errors connecting to Bitbucket over https/ssh while we continue to narrow down the root cause.

Posted Nov 19, 2013 - 16:23 UTC

Investigating

We're investigating a partial system outage that we just experienced. Things are already returning to normal, but we are working to identify the root cause.

Posted Nov 19, 2013 - 16:14 UTC

This incident affected: Website, Git via SSH, and Git via HTTPS.