Sporadic connection timeouts on SSH and HTTPS pushes and pulls

Incident Report for Atlassian Bitbucket

Resolved

Our rollback has resolved any lingering networking issues for end users. As always, please contact our support team if you're still experiencing problems.

Posted Oct 19, 2016 - 19:14 UTC

Monitoring

We've rolled back some additional changes, and are checking with those users who opened support tickets to see that their problems have been resolved. If you're experiencing new or unusual issues pushing or pulling, then please contact our support team with details.

Posted Oct 19, 2016 - 18:54 UTC

Investigating

We are experiencing some reports of failures over HTTPS and SSH to Bitbucket. Our engineers are currently investigating the issue.

Posted Oct 19, 2016 - 15:07 UTC

This incident affected: Git via SSH and Git via HTTPS.