Post-upgrade cleanup

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.

Posted Feb 24, 2015 - 23:35 UTC

Update

We have identified the network problem and are rolling the fix out. At this point browser access to Bitbucket.org has been restored and we are moving toward restoring hg, git and ssh services.

Posted Feb 24, 2015 - 21:29 UTC

Update

We continue to have networking problems preventing some of our front-ends from communicating with the new database hardware. We have mitigated some of the performance impact of this, however, some slow experiences should be expected on the site until we get this resolved. We continue to work on this problem and will provide an update when one is available.

Posted Feb 24, 2015 - 14:04 UTC

Investigating

In response to the outages Friday and this morning we have replaced our database hardware. We are in the process of ironing out some incompatibilities and performance degradation may sporadically appear over the next few hours.

Posted Feb 24, 2015 - 04:27 UTC