Our network provider has solved the issue in their datacenter. We're continuing to monitor network activity. Everyone should be able to start connecting to Bitbucket and other Atlassian sites once more.
Posted over 3 years ago. Nov 22, 2013 - 16:30 UTC
Our Network provider has found the cause in their infrastructure, and is currently preparing to perform the maintenance required to bring Bitbucket and other Atlassian services back for all customers. We'll update again when we have an ETR
Posted over 3 years ago. Nov 22, 2013 - 15:32 UTC
We are currently investigating this issue.
Posted over 3 years ago. Nov 22, 2013 - 14:23 UTC
We're still working with our network provider to find the root cause of this issue. Thank you to all the users who've sent us their trace routes, we're making sure our provider is treating this with priority.
Posted over 3 years ago. Nov 22, 2013 - 14:19 UTC
We have received word from out network provider that their backbone team is currently working on the issue. There is no ETR at the moment.
Posted over 3 years ago. Nov 22, 2013 - 11:28 UTC
We are currently experiencing issues with network connections for some customers. Our network provider is currently in the process of resolving the issue.
Posted over 3 years ago. Nov 22, 2013 - 10:12 UTC
This incident affected: Website, SSH, Git via HTTPS, Mercurial via HTTPS, and Source downloads.