AWS has verified that they have identified and fixed the underlying the cause. We have verified that all services are operating normally now.
Posted 8 months ago. Mar 22, 2018 - 15:52 UTC
We have identified the fault with our network vendor and they are working to restore connectivity.
We can confirm impact is isolated to eu-central routes. A possible workaround for customers is to connect through a VPN from a different region.
Posted 8 months ago. Mar 22, 2018 - 12:44 UTC
Bitbucket is unavailable to customers routing from our eu-central-1 region due to a network peering issue between our network vendor and our bitbucket datacenter.
The incident team is working to identify the cause and determine the scope of impact.
Posted 8 months ago. Mar 22, 2018 - 11:35 UTC
This incident affected: Website, API, SSH, Git via HTTPS, Mercurial via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, and Atlassian account signup and login.