Intermittent Failures

Incident Report for Atlassian Bitbucket

Resolved

The backlog has been cleared. We will continue to monitor the situation closely.

Posted May 06, 2016 - 00:47 UTC

Identified

We have diagnosed a failure on our edge load balancers. All services have been restored after a restart. Some users may experience slow git/hg transactions via SSH while we clear the backlog of requests.

Posted May 06, 2016 - 00:36 UTC

Investigating

We are experiencing intermittent failures for all Bitbucket services. Engineers are diagnosing the problem now.

Posted May 06, 2016 - 00:09 UTC

This incident affected: Website, API, Git via SSH, Git via HTTPS, Webhooks, and Source downloads.