Unplanned outage

Incident Report for Atlassian Bitbucket

Resolved

The issue has been fully resolved. Some of our background tasks like Hooks and Issue Transitions may have failed during the outage. If your repository is in an inconsistent state or you have continued issues, please come to support and let us know.

Posted Nov 15, 2013 - 10:05 UTC

Monitoring

The site should be back up and operational. We're continuing to monitor and resolve any lingering issues. If you see anything still amiss, please let us know in support.

Posted Nov 15, 2013 - 09:53 UTC

Identified

We have narrowed the outage to a database issue and are taking remediation steps.

Posted Nov 15, 2013 - 09:42 UTC

Investigating

We are investigating major problems reaching bitbucket.org. We will keep you posted as we learn more.

Posted Nov 15, 2013 - 09:11 UTC

This incident affected: Website, Git via SSH, and Git via HTTPS.